How to Ease Offboarding & Equipment Returns for Employees
The COVID pandemic ushered in sweeping changes in every aspect of our daily lives from how we shop to how business is conducted. Although we are currently endemic, many of these changes are here to stay. Despite many companies continuing to rebuke the Great Resignation statistics show that working from home (WFH) is one of those key changes that are here to stay.
In fact, according to Ladders 25% of all professional jobs in North America will be remote by the end of 2022 with opportunities increasing through 2023.
With remote work growing and becoming more commonplace, companies need to be able to keep track of issued company equipment and streamline the employee onboarding and offboarding process. Without a system in place to track company property and returns, items can easily be misplaced creating potential losses for your business. ReadyReturns is the solution you need to make those returns easy!
Streamlining Equipment Returns with ReadyReturns
Whether you are onboarding a new employee, offboarding one leaving or performing an equipment upgrade to one of your current agents without the proper system in place the process can be incredibly tedious and time consuming. ReadyReturns helps streamline remote employee computer exchanges and returns.
Features of ReadyReturns include:
- Offer front-door pickups
- Employees don’t need to worry about repacking the goods
- Your equipment is packaged according to your specifications
- Images can be required before equipment return
- Real-time tracking is available in the dashboard
- Convenient return shipping options
- Optional added insurance protection
How it works:
QR Codes
➡️ A QR code or pay-on-return shipping label is issued to your employee that they can access using their smartphone.
➡️ The ability to require your employee to submit photos of the items being returned before a QR code is issued is possible.
➡️ Your employee can create a QR on their mobile and have it scanned at any UPS Store location.
➡️ An administrator or internal agent can automatically issue a QR code that is sent directly to your employee’s email.
➡️ Up to three photos of the item can be required that are saved via the RMA (return merchandise authorization) verifying it to the product returned.
Drop-Off Locations
Hassle free returns means that employees can return equipment without a label or packaging. With over 5000 UPS Stores nationwide a drop-off location is always nearby. ReadyReturns executes your return policy to ensure all returns are done according to your exact specifications.
➡️ Box and no box options
➡️ Mobile QR codes for no label options that recognized your company’s shipping rules and requirements
➡️ Action Alerts that are tracking-based notifying you of all key steps in the return process from carrier acceptance to delivery.
➡️ Total monitoring and accountability providing a report of movement for every return, box contents, who sent it and when it’s expected to arrive.
Front-Door Pick-up
For further ease the option to have employees schedule front-door pick-ups by a delivery driver is possible. Instead of relying on motivating an employee to return your company’s items, a delivery driver can go directly to their residence or wherever they are at a time of their convenience.
All of your company’s shipping specifications will still be known and followed with this method and drivers are equipped to receive loose items and package them. ReadyReturns makes managing your company’s valuable merchandise and its return as easy as possible!
