The “after-buying” experience is as important as the purchase cycle. Here’s why you need to make sure that it’s as smooth as possible for your customers.
The “after-buying” experience is as important as the purchase cycle. Here’s why you need to make sure that it’s as smooth as possible for your customers.
Apple, the largest tech company in the world, has a return policy that’s rotten to the core. Here’s why it could and should be sweeter.
Outdoing your competitors with a more lucrative shipping and return policy ultimately generates stronger sales and better long term retention. Here’s why.
Do you return items too often to Amazon? Watch out, because they will swing the ban-hammer.
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