ReadyCloud won’t replace your Help Desk software, it will make it better. Every customer interaction is captured as a Contact note in ReadyCloud. Now you will see what customer’s bought, when and how often as well as if they communicated with your support agents to make it a successful sale or if there are open issues.
Automatically log the full customer journey from sale to fulfillment, support and return to get a full view of your customer history. ReadyCloud will cut customer service costs and bring the best out of your other systems.
ZenDesk, FreshDesk and HelpScout are all supported.