ReadyCloud FAQ

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ReadyCloud FAQ

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ReadyCloud is the world’s first cross-channel ecommerce CRM solution. It connects to your marketplace, sales channels and marketing accounts, and creates instant customer contacts based on your ecommerce order activity. To learn more about ReadyCloud’s features, please click here.

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ReadyCloud helps you get to know your target audience better, so you can create stronger relationships, learn the buying habits of customers and send more powerful marketing messages. With features like instant contacts with order timeline, detailed reporting, color-coded calendar, notes, tagging and marketing integrations, ReadyCloud helps you improve relationships, reduce cost and generate stronger profits.

ReadyCloud starts at $24/month per user. There are no contracts. You can cancel at any time.

i3 core running Windows 7, 8 or 10, requires Java, 2GB of memory recommended. Also compatible with Mac.

No. ReadyCloud is a cloud-based CRM solution. Certain plugins, like ReadyShipper, require a download, and run as a hybrid-cloud solution.

ReadyCloud currently works with Amazon, eBay, Bigcommerce, 3dcart, Shopify, WooCommerce, Microsoft 365, MailChimp and ConstantContact.

Yes. ReadyReturns and ReadyShipper X are premium plugins for ReadyCloud CRM and are available in the App Store. To use these plugins, you’ll need an active ReadyCloud license per user. You can add each plugin to the ReadyCloud suite for an additional monthly fee. Each user license incurs an additional monthly fee.

We’re here to help. You can reach us during regular business hours (Pacific Time), Monday-Friday 9am-6pm toll-free at: 877-818-7447. Or you can email us at: [email protected].

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Happy Holidays! We are closed for the holiday season and will be back on January 2nd, 2025.

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